Welcome to Leliekloof Lodge's Privacy Policy
We receive, collect and store any information you enter on our website or provide us in any other way. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications); comments, feedback, product reviews, and recommendations.
How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, and email address. Your personal information will be used for the specific reasons stated above only.
Why do we collect personal information?
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations
How do we store, use, share and disclose our site visitors’ personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
How do we communicate with our site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
How do we use cookies and other tracking tools?
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Essential cookies from Wix.com for important reasons, such as:
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To provide a great experience for our visitors and customers
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To monitor and analyze the performance, operation and effectiveness of Wix’s platform
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To ensure our platform is secure and safe to use
We further use different methods to collect data from and about you through:
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Third parties or publicly available sources. We may receive data about you from public sources as set out below
Technical Data from the following parties:
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Analytics providers such as Google and Facebook
Reasons we use analytics providers:
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To use data analytics to improve our website, products/services, marketing, customer relationships and experiences
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Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)
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How can your site visitors withdraw their consent?
If you don’t want us to process your data anymore, please contact us at info@lelieklooflodge.co.za
Privacy Policy updates
This version was last updated in September 2022.
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Questions and our contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited contact us at info@lelieklooflodge.co.za
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